Customer Relation Officer

Job opening: customer service jobs, jobs in Victoria Island, Lagos, Nigeria

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Customer Relation Officer
Location: Victoria Island, Lagos
Last update:

Ad description

GoldMyne Limited is a consulting firm that focuses on providing quality and satisfactory services to small, medium and large businesses to enable them realize their business goals and objectives. We build and retain our customers’ trust, confidence and continued patronage through offering innovative services and solutions that surpass their expectations. We seek qualified candidates to join our team.

Position:Customer Relation Officers

Location:Lagos and Ogun State.

Responsibilities:

Background research of the client requirements and policy analysis
Analysis of contract documents
Site visits
Workshop facilitation
Attend to customers enquires promptly and efficiently.
Deal directly with customers either by telephone, electronically or face to face.
Assist with the collection and maintenance of project information, including progress photos, project story boards, client/ stakeholder feedback and any innovations and lessons learned.Work with other key areas of the business to identify opportunities to improve approach to tendering and tender submission content.
Best Practice Tender Presentation.
Marketing Assistance
Assist in content development for marketing information requirements.
To observe and comply with the Association’s policies and procedures for Health and Safety at work.

Qualifications and Requirements:

Minimum of OND/HND/Bachelor degree qualified, preferably majoring social sciences.
Sound research skills with an ability to use wide range of sources.
Strong analytic skills.
Good organizational skills and the ability to patronize tasks and manage multiple pieces of work.
High level of integrity and transparency.
Ability to work to tight deadlines.
The ideal candidates are motivated, committed, hard-working individuals that are willing to learn new skills and are keen to experience new cultures and working practices.
Candidates should also be able to demonstrate a positive, can-do attitude with the ability to work effectively as part of a team.
Good communication skills, written and oral, with the ability to present information concisely and clearly and use facilitation method to illicit information.
Responsive to feedback with a demonstration of commitment to continual improvement.
Ability to think indicatively, pay attention to detail and seek continuous improvement.

Method of Application

Applicants should forward their applications and detailed Curriculum Vitae stating: Date of Birth (not Age), Marital Status, State of Origin, L.G.A., Mobile Telephone Number, E-mail Address, Academic Qualifications, Experience.Applicants should also indicate the names of three Referees and their addresses to hrgoldmyneltd@gmail.com within 2-weeks of this publication.

Note:Applicants are also requested to indicate in their applications the position applied for as the subject of their application.
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