Customer Care Officer

Job opening: customer service jobs, jobs in Victoria Island, Lagos, Nigeria

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Customer Care Officer
Location: Victoria Island, Lagos
Last update:

Ad description

Responsibilities:
Serves customers by providing information; responding to requests; resolving problems; collecting revenue.
Job Duties:
1. Provides information to customers by verifying understanding of request; answering questions; offering assistance.
2. Initiates service by recording requests; forwarding to dispatching.
3. Collects revenue by receiving and recording payments.
4. Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
5. Improves quality results by evaluating processes; recommending changes.
6. Updates job knowledge by participating in educational opportunities.
7. Accomplishes customer service and organization mission by completing related results as needed.
SKILLS and QUALIFICATIONS:
* Interested candidates must possess a minimum of OND,HND,BSC.Additional qualification is an added advantage with computer operation skills.If you feel you have the right skills for this position apply today.
WORKING EXPERIENCE
*Minimum of 0ne(1) year above in the field or any related field of studied.
MODE OF APPLICATION:
*Interested candidates should forward their updated Cvs to the HR via company's E-mail Address: stardomresources(at)outlook(dot)com or send your
Name,location,Qualification,and Position Applied for to the contact number displayed.
ATTENTION! Do not make any advance payments to any seller on Mobofree, not even for delivery! You may get scammed by unfair seller. Please report abuse to help us stop scam! To keep yourself safe, make sure to follow our Safety tips!

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stardomresources stardomresources (18)
Nigeria

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