Call Centre Consultant

Job opening: customer service jobs, jobs in Victoria Island, Lagos, Nigeria

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Call Centre Consultant
Suggested salary: NGN 100,000
Location: Victoria Island, Lagos
Last update:

Ad description

Job Duties

Answer all incoming calls with a pleasant, professional voice and good listening skills
Inform existing and prospective members of current promotions and new or updated products
Cultivate relationships with departments and branches to develop a team atmosphere within the organization
Perform additional duties as assigned.

Job Requirement/ Qualifications

Minimum of B.Sc/Hnd in any relevant field
Good verbal and written skills to effectively communicate in the English language.
Excellent organizational skills, with the ability to handle multiple tasks by prioritizing job responsibilities.
Proficient PC skills, with the ability to learn new software. Familiarity with Microsoft Windows, Microsoft Office Suite, Internet Explorer
Must be able to efficiently utilize system applications to assist with all member inquiries.
Skilled use of phone system, computer and all related software
Basic math/accounting skills, excellent verbal and written communication skills, research, problem solving skills and dealing with potential conflict.
Experience as a call center agent is an added advantage.


Please Note: Only qualified candidates will be contacted.
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