CUSTOMER SERVICE REPRESENTATIVE

Job opening: customer service jobs, jobs in Victoria Island, Lagos, Nigeria

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CUSTOMER SERVICE REPRESENTATIVE
Suggested salary: NGN 140,000
Location: Victoria Island, Lagos
Last update:

Ad description

JOB DESCRIPTION:

1. Attracts potential customers by answering product and service questions; suggesting information about other products and services.

2. Opens customer accounts by recording account information.

3. Maintains customer records by updating account information.

4. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

5. Maintains financial accounts by processing customer adjustments.
6. Recommends potential products or services to management by collecting customer information and analyzing customer needs.

7. Prepares product or service reports by collecting and analyzing customer information.

8. Contributes to team effort by accomplishing related results as needed.

NOTE: Interested applicants should have a minimum of OND/NCE in any discipline. Any other additional qualification is an added advantage.
Qualified candidates should forward their updated C.V to the HR via mail.
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