Executive Assistant

Job opening: customer service jobs, jobs in Lekki, Lagos, Nigeria

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Executive Assistant
Suggested salary: NGN 60,000
Location: Lekki, Lagos
Last update:

Ad description

Roles and Responsibilities:
Executive Support
• Completes a broad variety of administrative tasks for the EVC including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
• Plans, coordinates and ensures the EVC schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the EVC time and office.
• Communicates directly, and on behalf of the EVC and EVC, with Board members, staff, and others, on matters related to EVC initiatives.
• Researches, prioritizes, and follows up on incoming issues and concerns addressed to the EVC, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
• Provides a bridge for smooth communication between the EVCs office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
• Works closely and effectively with the EVC to keep him well informed of upcoming commitments and responsibilities, following up appropriately.
• Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the EVC updated.
• Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the EVC, some of which may have organizational impact.
• Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the EVC ability to effectively lead the company.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
Board Support and Liaison
• Serves as the EVC's administrative liaison to the board of directors
• Assists board members with travel arrangements, lodging, and meal planning as needed
• Maintains discretion and confidentiality in relationships with all board members
• Adhere to compliance with applicable rules and regulations set in bylaws regarding board acnd board committee matters, including advance distribution of materials before meetings in electronic/paper format.
Senior Management Liaison
• Participates as an adjunct member of the Executive Team including assisting in scheduling meetings and attending all meetings
• Assists in coordinating the agenda of senior management team meetings and off-sites, and all staff meetings
• Facilitates cross-divisional coordination of travel and Strategic plans
Communications, Partnerships, and Strategic Retreat
• Ensures that the EVC's bio is kept updated and responds to requests for materials regarding the EVC and the organization in general
• Edits and completes first drafts for written communications to external stake holders
• Strategic Initiatives
• Works with the Strategic Initiatives team in coordinating the EVC's Strategic activities
• Follows up on contacts made by the EVC and supports the cultivation of ongoing relationships
• Edits all, and creates acknowledgement letters from the EVC to stakeholders
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners.
• Expert level written and verbal communication skills
• Demonstrated proactive approaches to problem-solving with strong decision-making capability
• Emotional maturity
• Highly resourceful team-player, with the ability to also be extremely effective independently competing demands, and demonstrate the highest level of customer/client service and response
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment
• Forward looking thinker, who actively seeks opportunities and proposes solutions
• Bachelor's degree required
• Strong work tenure: 5 to 10 years of experience supporting C-Level Executives.
• Experience and interest in internal and external communications, partnership development, and Strategy
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platform
All applicants should send their cv to email
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