Front desk Representative.

Job opening: customer service jobs, jobs in Lagos Mainland, Lagos, Nigeria

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front desk Representative.
Suggested salary: NGN 150,000
Location: Lagos Mainland, Lagos
Last update:

Ad description

Responsibilities

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet guests and welcome them into the office (show them seats, offer refreshments, hand-out visitor cards etc.)

Answer questions, address complaints and give suitable information by actively listening and comprehending visitor requests

Answer all incoming calls and redirect them to the appropriate person or keep and distribute messages

Accept and sign the delivery of letters, packages etc. and distribute them either personally or through an interoffice dispatching system

Prepare outgoing mail by drafting correspondence, securing parcels, placing stamps etc. and arrange for post office or courier services

Check e-mails, sort them by priority and forward them to the appropriate recipients

Monitor office supplies stock and place orders when necessary

Keep updated records and files and maintain financial sheets with office expenses and costs

Take up other duties as assigned (travel arrangements, appointment schedules etc.)

Requirements

Proven experience as front desk representative or agent or relevant position

Familiarity with the use office machines (e.g. fax, printer etc.)Thorough knowledge of customer service, office management and basic bookkeeping procedures

Proficient in English (oral and written)Excellent knowledge of MS Office (especially Excel and Word)

Strong communication and people skills

Good organizational and multi-tasking abilities
Good problem-solving skillsHigh School diploma; additional qualifications will be a plus

Method of Application;
All interested applicant should forward
their cv's or comment to cv.jpcresource@outlook.com 2 weeks from today
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Nigeria

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