Customer service operator

Job opening: customer service jobs, jobs in Lagos Mainland, Lagos, Nigeria

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customer service operator
Suggested salary: NGN 303,000
Location: Lagos Mainland, Lagos
Last update:

Ad description

Job Description
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Duties and Responsibilities
Answers and routes incoming calls on a complex digital telephone system.
Performs database retrieval for directory information.
Provides information obtained from a variety of sources to field questions from the public regarding departments, phone numbers, operational hours.
Assists callers in identifying needs and then routing calls appropriately.
Places long distance calls for authorized staffs as necessary.
Updates and maintains personal copy of staff directory and other resources to ensure accurate dispensing of information.
Answers routine questions about telephone and voice mailbox operation on an occasional basis
Qualification and Requirement
applicants must possess ND or higher qualification
Method of application
Interested applicants should send their CV
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vintageresourcess vintageresourcess (33)
Nigeria

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