Customer care service

Job opening: customer service jobs, jobs in Lagos Mainland, Lagos, Nigeria

Share on
customer care service
Suggested salary: NGN 60,000
Location: Lagos Mainland, Lagos
Last update:

Ad description

job description

This customer service representative job description template is optimized for posting to online job boards or careers pages and easy to customize for your company.

customer service representative job description
Job brief

We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.

The target is to ensure excellent service standards and maintain high customer satisfaction.

Effectively manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers


Proven customer support experience
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritise, and manage time effectively
High school degree
ATTENTION! Do not make any advance payments to any seller on Mobofree, not even for delivery! You may get scammed by unfair seller. Please report abuse to help us stop scam! To keep yourself safe, make sure to follow our Safety tips!

Social comments

Similar ads



MAIN RESPONSIBILITIES: He or she shall first understand how the company operates and its transactions and attend to clients, solve their individual problems and refer complicated cases to appropriate administrative officer responsible. It is also the...
customer care executive

customer care executive

Train and get certified as a Customer Service a/Call center Agent within two weeks. Have you put in lots of effort to get a job and everyone has told you it’s the end? Don’t you think it’s high time you took up a career irrespective of your field of...
Customer Service Representative

Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE Job Description; Receives and places telephone calls. Maintains solid customer relationships by handling questions and concerns with speed and professionalism. Performs data entry. Also may require research skills to...
Customer Care

Customer Care

Are you a recent Grarduate looking for work? Possibly a career? Or are you stuck in a minimum wage job looking to earn more money?? Then look no further... Prosperite Concept is looking for you! We have immediate openings for Customer Service Reps,...


A new generation financial institute with her head office at Lagos Mainland ,Lagos is expanding her services in new branches and therefore looking forward to absorb reliable, competent and good looking applicants to serve as customer service represen...
Customer Care Officer

Customer Care Officer

Responsibilities • Attracts potential customers by answering product and service questions; suggesting information about other products and services. • Opens customer accounts by recording account information. • Maintains customer records by updati...
Customer care representative

Customer care representative

B.A English Language. Second class lower division.
accounting, fianance,customer care

accounting, fianance,customer care

I am a graduate of lagos state university

More on MoboFree

Posted by
masterresources masterresources (51)

9 ads posted

MoboFree trust level
User is a member for at least 90 days
Tell seller that you found ad on!
Please read safety tips
  • Never pay ANYTHING before purchasee
  • Try to meet at a safe, public location
  • Check the item before you pay money for it
Contact seller
Contact seller


Latest activities