Customer Service Officer

Job opening: customer service jobs, jobs in Lagos Mainland, Lagos, Nigeria

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Customer Service Officer
Suggested salary: NGN 65,000
Location: Lagos Mainland, Lagos
Last update:

Ad description

Customer Service Representative Job Duties:
Attracts potential customers by
answering product and service
questions; suggesting information about
other products and services.
Opens customer accounts by recording
account information.
Maintains customer records by updating
account information.
Resolves product or service problems by
clarifying the customer's complaint;
determining the cause of the problem;
selecting and explaining the best solution
to solve the problem; expediting
correction or adjustment; following up to
ensure resolution.
Maintains financial accounts by
processing customer adjustments.
Recommends potential products or
services to management by collecting
customer information and analyzing
customer needs.
Prepares product or service reports by
collecting and analyzing customer
information.
Contributes to team effort by
accomplishing related results as needed.
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syncletglobal syncletglobal
Nigeria

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