Customer Service Officer

Job opening: customer service jobs, jobs in Lagos Mainland, Lagos, Nigeria

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Customer Service Officer
Suggested salary: NGN 80,000
Location: Lagos Mainland, Lagos
Last update:

Ad description

select, manage and acquire resources - both hard copy and electronic - to meet an organisation's current and anticipated needs;
classify, collate and store information, usually using special computer applications, for easy access and retrieval;
Create and search databases;
catalogue and index materials;
scan and abstract materials;
Conduct information audits;
develop and manag electronic resources using, for example, online databases and content management systems;
write and edit reports, publications and website content;
develop and manage internal information resources and networks via intranet sites;
design for the web;
oversee the development of new information systems;
respond to enquirers' requests using electronic and printed resources;
run effective enquiry and current awareness or 'alerting' services and developing communications strategies;
provid user education via leaflets, websites and tours of the library/information room;
publiciseand market services, internally and externally, through publicity material, demonstrations, presentations and/or social media;
provide train and advice to colleagues and sometimes clients on the use of electronic information services;
managing a range of projects;
Develop and exploit multimedia information;
give presentations and individual consultations.

How to Apply:
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