Customer Service Executive

Job opening: customer service jobs, jobs in Lagos Mainland, Lagos, Nigeria

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Customer Service Executive
Suggested salary: NGN 110,000
Location: Lagos Mainland, Lagos
Last update:

Ad description

Bethiz Consulting limited is a leading firm in the Consulting/ Human Resource management practice and vacancy exists for this position for suitably qualified candidates

Customer Service
Job Details

We’re searching for a Customer Service Representative who will be responsible for a diverse range of support needs. This position receives inbound phone calls, and makes client outbound calls. Documenting accounts and submitting orders in a professional manner is expected. An ideal Customer Service Representative would be able to work independently with limited or no supervision at times, have a solid understanding of basic computer tasks, type 40+ words per minute, and embrace phone etiquette. This role demands strong communication skills, both verbal and written. This individual must enjoy talking with inquiring callers and client interaction.
Requirements

Minimum of Bachelor Degree required.
Typing: 15-40 wpm
Possess administrative skills
Good communication skills with professionals
Ability to reason, problem solve, and think outside the box
Multi-task a variety of issues
Good organization skills and can prioritize tasks
Proficient in Microsoft Office programs
Good attention to detail
Reliable/dependable
Flexible and adaptable to changes in environment and industry
Team Player; work well with others
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