Customer Care Personnel

Job opening: customer service jobs, jobs in Lagos Mainland, Lagos, Nigeria

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Customer Care Personnel
Suggested salary: NGN 150,000
Location: Lagos Mainland, Lagos
Last update:

Ad description

BUSSDOR ENGINEERING COMPANY
Bussdor Engineering Company is a subsidiary of Bussdor Group of
Companies, made up of seven private limited liability companies, first
of it was established in Nigeria by Oscar Igbokwe (JP) in 1989 to
cater for the business needs of clients mostly in the oil & gas sector
and government parastatals. Bussdor Engineering Company , a
major subsidiary of the Bussdor Group of Companies, is an
indigenous company providing premium services in the areas of
procurement, supply, engineering and construction to oil & gas
sectors and government agencies, Bussdor Engineering Company is
among the seven group of companies started its operation on 16th of
February 2015 in order to enhance Engineering construction both in
oil & gas sector and civil structures in Nigeria
JOB DESCRIPTION:
Enhance clients' perception of BEC by providing distinctive and
personalized response to visitors and callers and facilitating effective
communication.
Communicate courteously with clients and staff members by email,
letter and face to face.
Take and receive messages for various personnel.
Communicate complaints or any major issue to appropriate
personnel.
Receive, sort, distribute and keep accurate records, of incoming and
outgoing correspondences with clients.
Provide callers with information such as company address, directions
to the company location, company fax numbers, company website,
and other related information.
Co-ordinate and organize booking of meeting room and
appointments.
Call-in and pick-up delivery of express mail services (FedEx, UPS,
and DHL etc.).
Mange the reception area and report issues promptly.
Any other related assignment to job functions.
CANDIDATE REQUIREMENTS:
HND/BSc/MSc in any field of study
Minimun of 2 years working experience
Excellent communication skills.
Proficiency in the use of computer - internet skills including e-mails,
group messaging, MS office (word, excel, outlook, access).
Highly organised and ability to cope with competing demands.
Personable/highly presentable.
Excellent phone etiquette.
Previous experience will be an added advantage in similar customer
relations job function.
Ability to speak other language (s) will be an added advantage
Applications submission deadline: 30th November, 2015.
Applicant should send Name, Qualifications, location.
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