Customer Care Officer

Job opening: customer service jobs, jobs in Lagos Mainland, Lagos, Nigeria

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Customer Care Officer
Suggested salary: NGN 80,000
Location: Lagos Mainland, Lagos
Last update:

Ad description

Responsibilities: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Qualifications and Requirements: Minimum of OND in a related discipline Experience is not necessary.Interested applicant should send their cv to
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Nigeria

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