Customer Care Officer

Job opening: customer service jobs, jobs in Lagos Mainland, Lagos, Nigeria

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Customer Care Officer
Suggested salary: NGN 80,000
Location: Lagos Mainland, Lagos
Last update:

Ad description

PROSPERITE CONCEPT is in urgent need of Customer Care Officer.
Description
Relate with customers get information on
accounts, or to obtain details of complaints.
Keep records of customer interactions and
transactions, recording details of inquiries,
complaints, and comments, as well as actions
taken.
Resolve customers' service or billing
complaints by performing activities such as
exchanging merchandise, refunding money, and
adjusting bills.
Check to ensure that appropriate changes
were made to resolve customers' problems.
Contact customers in order to respond to
enquiries or to notify them of claim
investigation
results and any planned adjustments.
Refer unresolved customer grievances to
designated departments for further
investigation.
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lizzyjeff lizzyjeff (28)
Nigeria

3 ads posted

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