Customer Call Agent

Job opening: customer service jobs, jobs in Lagos Mainland, Lagos, Nigeria

Share on
Customer Call Agent
Suggested salary: NGN 130,000
Location: Lagos Mainland, Lagos
Last update:

Ad description

Job Title: Customer Call Agent

Location: Lagos

Job Duties/ Responsibilities

Handle customer complaints or enquiries via telephone, emails or text messages.
Provide customers with needed information and support
Make outbound calls.
Receive inbound calls
Ensure that customers/callers are satisfied.
Gather information from customers..
Consistently ensure call(outbound/inbound) quality
Contributes to team effort by accomplishing related results as needed.
Exhibiting competent product Knowledge.
Promote good listening skills.
Manage length of calls.
Utilize computer technology to handle high volume of calls
Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction
Adherence to call script and call centre policies.
Compile reports.

Educational Qualification

Minimum of B.Sc, HND or its equivalent in any field.

Functional Requirements

Communication (Local Language and English)
PC/personal productivity tools - Words for windows, Excel, PowerPoint ,Mailing
Excellent Communication Skills
Customer Service Skills
Excellent Telephone Etiquette
Listening Skills.


Method of Application Interested and qualified applications must be accompanied with 2 passport photos (with name inscribed at signed and dated) Plus CV and photocopies of certificates addressed to
ATTENTION! Do not make any advance payments to any seller on Mobofree, not even for delivery! You may get scammed by unfair seller. Please report abuse to help us stop scam! To keep yourself safe, make sure to follow our Safety tips!

Social comments

Similar ads

CUSTOMER SERVICE/CALL CENTER JOB

CUSTOMER SERVICE/CALL CENTER JOB

Customer Service/Call Center job opportunities are available in various organizations in Nigeria. Salary up to ₦150,000 monthly. To apply, you must have either of these qualifications: BSc, MSc, HND, (OND will be accepted in some cases)
Customer Care Officer

Customer Care Officer

Responsibilities • Attracts potential customers by answering product and service questions; suggesting information about other products and services. • Opens customer accounts by recording account information. • Maintains customer records by updati...
CUSTOMER SERVICE OFFICERS

CUSTOMER SERVICE OFFICERS

An organization in Lagos, are in search for those with great business acumen, unique ideas, good communication skills and result oriented persons are needed to fill in the positions of: Product Development Officers, Public Relations Officers, Communi...
CUSTOMER RELATION OFFICER

CUSTOMER RELATION OFFICER

Job Description • Continuously source for new business opportunities and liability generation • Identify customer needs and proactively seek to provide products/services to meet the identified needs • Review applications for customer service and make...
CUSTOMER CARE REPRESENTATIVE

CUSTOMER CARE REPRESENTATIVE

Customer Care Representati · Make and receive calls on behalf of the organization · In charge of the companies social media (Facebook, twitter account etc.) · Attend to customers inquiries/queries on company’s product · Attracts potential customers...
Customer Care

Customer Care

Are you a recent Grarduate looking for work? Possibly a career? Or are you stuck in a minimum wage job looking to earn more money?? Then look no further... Prosperite Concept is looking for you! We have immediate openings for Customer Service Reps,...
CUSTOMER CARE OFFICER

CUSTOMER CARE OFFICER

MAIN RESPONSIBILITIES: He or she shall first understand how the company operates and its transactions and attend to clients, solve their individual problems and refer complicated cases to appropriate administrative officer responsible. It is also the...
CUSTOMER CARE REPRESENTATIVE

CUSTOMER CARE REPRESENTATIVE

A new generation financial institute with her head office at Lagos Mainland ,Lagos is expanding her services in new branches and therefore looking forward to absorb reliable, competent and good looking applicants to serve as customer service represen...

More on MoboFree

Posted by
Mavas1987 Mavas1987 (28)
Nigeria

26 ads posted

MoboFree trust level
Has a confirmed email
User is a member for at least 90 days
Has a confirmed photo
08146711110
Tell seller that you found ad on Mobofree.com!
Please read safety tips
  • Never pay ANYTHING before purchasee
  • Try to meet at a safe, public location
  • Check the item before you pay money for it
Contact seller
Contact seller







Report

Latest activities