Etisalat Customer Care Representatives

Job opening: customer service jobs, jobs in Lagos Island West, Lagos, Nigeria

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Etisalat Customer Care Representatives
Suggested salary: NGN 80,000
Location: Lagos Island West, Lagos
Last update:

Ad description

Responsibilities:

Make and receive calls on behalf of the organization
In charge of the companies social media Facebook, twitter account Attend to customers inquiries/queries on company’s services
Attracts potential customers by answering product and service questions
Opens customer accounts by recording account information Maintains customer records by constant update account information.
Acts as the first point of contact on behalf of the organization
Resolves product or service problems by clarifying the customers complaint
Any other job assigned by management.

Qualification and Requirements:

Minimum of OND/Degree in a relevant field
Good command of English language
Good interpersonal skills
Candidate must reside in Lagos.
Computer skills is an added advantage
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