Customer Care Officer

Job opening: customer service jobs, jobs in Lagos Island East, Lagos, Nigeria

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Customer Care Officer
Suggested salary: NGN 60,000
Location: Lagos Island East, Lagos
Last update:

Ad description

Refer customers request beyond his/her limit to appropriate authority
Process customer care services and product request
Make and receive calls on behalf of the organization
In charge of the companies social media (Face book, twitter account etc.)
Attend to customers inquiries/queries on company’s product promptly and efficiently
Attract potential customers by answering product and service questions
Act as the first point of contact on behalf of the organization
Resolve product or service problems by clarifying the customer's complaint
Perform any other job assigned by management


Good customer service skills
Good relations skills
Good interpersonal skills
Good problem solving skills
Good documentation and record keeping
Good reading and listening skills
Good dress sense

Educational Qualification:

HND Graduate only (Minimum Lower Credit)
Experience in the consulting firm will be an added advantage
NOTE: Interested and qualified candidates should forward their CVs and must be residents of Lagos State
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