CUSTOMER CARE ATTENDANT

Job opening: customer service jobs, jobs in Lagos Island East, Lagos, Nigeria

Share on
CUSTOMER CARE ATTENDANT
Suggested salary: NGN 100,000
Location: Lagos Island East, Lagos
Last update:

Ad description

JOB DESCRIPTION OFA CUSTOMER ATTENDANT
• To initiate outgoing calls in accordance with procedure, assist with outbound calling campaigns and encourage customer feedback in order to improve council services.
• To accurately collect and record customer information, and where necessary, complete timely referrals to either internal or external service points using agreed means of information transmission.
• To receive and respond to Enquiries across a wide range of council services, and act as the initial point of assessment for eligibility.
• To provide advice and assistance to customers in the most appropriate format to meet their needs, demonstrating due attention to customer care and a professional approach at all times.
• To receive and process 'follow up' information about previous requests and reports and to update systems as appropriate.
• To use contact centre software applications and other electronic information systems appropriately and in accordance with procedure.
• To liaise with other departmental staff, partner organizations and external service providers
• To be able to quickly identify situations requiring specialist information and direct customers appropriately
• To provide general administrative support such as mailing, faxing, photocopying, information storage and printing.
• To maintain an awareness of all relevant service developments and
QUALIFICATION:
OND,HND,BSC
MODE OF APLICATION:
Interested and qualified candidate should submit their CV or phone numbers to funkedeniyi@gmail.com
DEADLINE:
18-9-2015
NOTE;
strictly for Lagos Resident.
ATTENTION! Do not make any advance payments to any seller on Mobofree, not even for delivery! You may get scammed by unfair seller. Please report abuse to help us stop scam! To keep yourself safe, make sure to follow our Safety tips!

Social comments

Similar ads

Customer Care Officer

Customer Care Officer

Responsibilities • Attracts potential customers by answering product and service questions; suggesting information about other products and services. • Opens customer accounts by recording account information. • Maintains customer records by updati...
CUSTOMER CARE REPRESENTATIVE

CUSTOMER CARE REPRESENTATIVE

Customer Care Representati · Make and receive calls on behalf of the organization · In charge of the companies social media (Facebook, twitter account etc.) · Attend to customers inquiries/queries on company’s product · Attracts potential customers...
Customer Care

Customer Care

Are you a recent Grarduate looking for work? Possibly a career? Or are you stuck in a minimum wage job looking to earn more money?? Then look no further... Prosperite Concept is looking for you! We have immediate openings for Customer Service Reps,...
CUSTOMER CARE OFFICER

CUSTOMER CARE OFFICER

MAIN RESPONSIBILITIES: He or she shall first understand how the company operates and its transactions and attend to clients, solve their individual problems and refer complicated cases to appropriate administrative officer responsible. It is also the...
CUSTOMER CARE REPRESENTATIVE

CUSTOMER CARE REPRESENTATIVE

A new generation financial institute with her head office at Lagos Mainland ,Lagos is expanding her services in new branches and therefore looking forward to absorb reliable, competent and good looking applicants to serve as customer service represen...
Customer care representative

Customer care representative

B.A English Language. Second class lower division.
accounting, fianance,customer care

accounting, fianance,customer care

I am a graduate of lagos state university
customer care executive

customer care executive

Train and get certified as a Customer Service a/Call center Agent within two weeks. Have you put in lots of effort to get a job and everyone has told you it’s the end? Don’t you think it’s high time you took up a career irrespective of your field of...

More on MoboFree

Posted by
gcom32 gcom32 (52)
Nigeria

6 ads posted

MoboFree trust level
Has a confirmed email
User is a member for at least 90 days
08180167537
Tell seller that you found ad on Mobofree.com!
Please read safety tips
  • Never pay ANYTHING before purchasee
  • Try to meet at a safe, public location
  • Check the item before you pay money for it
Contact seller
Contact seller







Report

Latest activities