Call center representative

Job opening: customer service jobs, jobs in Ikeja, Lagos, Nigeria

Share on
call center representative
Suggested salary: NGN 120,000
Location: Ikeja, Lagos
Last update:

Ad description

Answer phones and respond to customer requests.
Sell product and place customer orders in computer system.
Provide customers with product and service information.
Upsell products and services.
Transfer customer calls to appropriate staff.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquires not immediately resolved.
Complete call logs and reports.
Research billing issues.
Research misapplied payments.
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.
Other duties as assigned.
KNOWLEDGE AND SKILL REQUIREMENTS
Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
Computer literate with the ability to learn customer
ATTENTION! Do not make any advance payments to any seller on Mobofree, not even for delivery! You may get scammed by unfair seller. Please report abuse to help us stop scam! To keep yourself safe, make sure to follow our Safety tips!

Social comments

Similar ads

CUSTOMER SERVICE/CALL CENTER JOB

CUSTOMER SERVICE/CALL CENTER JOB

Customer Service/Call Center job opportunities are available in various organizations in Nigeria. Salary up to ₦150,000 monthly. To apply, you must have either of these qualifications: BSc, MSc, HND, (OND will be accepted in some cases)
CUSTOMER CARE REPRESENTATIVE

CUSTOMER CARE REPRESENTATIVE

Customer Care Representati · Make and receive calls on behalf of the organization · In charge of the companies social media (Facebook, twitter account etc.) · Attend to customers inquiries/queries on company’s product · Attracts potential customers...
CUSTOMER CARE REPRESENTATIVE

CUSTOMER CARE REPRESENTATIVE

A new generation financial institute with her head office at Lagos Mainland ,Lagos is expanding her services in new branches and therefore looking forward to absorb reliable, competent and good looking applicants to serve as customer service represen...
Customer care representative

Customer care representative

B.A English Language. Second class lower division.
Customer Service Representative

Customer Service Representative

JOB DESCRIPTION: Customer service representatives interact with customers on behalf of an organization. They provide information about products and services, take orders, respond to customer complaints, and process returns. RESPONSIBILITIES: Custom...
Customer Service Representative

Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE Job Description; Receives and places telephone calls. Maintains solid customer relationships by handling questions and concerns with speed and professionalism. Performs data entry. Also may require research skills to...
Front Desk Officer

Front Desk Officer

Hotel and motel front office attendants look after the needs of guests on arrival and during their stay in a hotel or motel. Hotel and motel front office attendants may perform the following tasks: •receive reservations for accommodation from client...
Customer Care Officer

Customer Care Officer

Responsibilities • Attracts potential customers by answering product and service questions; suggesting information about other products and services. • Opens customer accounts by recording account information. • Maintains customer records by updati...

More on MoboFree

Posted by
taceeconsult taceeconsult (61)
Nigeria

8 ads posted

MoboFree trust level
User is a member for at least 90 days
08143206680
Tell seller that you found ad on Mobofree.com!
Please read safety tips
  • Never pay ANYTHING before purchasee
  • Try to meet at a safe, public location
  • Check the item before you pay money for it
Contact seller
Contact seller







Report

Latest activities