Customer Care Representatives

Job opening: customer service jobs, jobs in Ikeja, Lagos, Nigeria

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Customer Care Representatives
Suggested salary: NGN 60,000
Location: Ikeja, Lagos
Last update:

Ad description

Duties and Responsibilities:
Customer Service Representative:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.

Customer Service Representative Skills
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information.

Qualifications Minimum of OND.

Method of Application: Interested and qualified persons should forward their profiles, names, telephone nos and CV to careers.momentumplus@gmail.com. Or sms only your telephone, name, email address to.

Deadline: 14 Days from the date it appears online.
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MOMENTUMPLUSRESOURCESLTD MOMENTUMPLUSRESOURCESLTD (56)
Nigeria

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