CUSTOMER SERVICE OFFICER

Job opening: customer service jobs, jobs in Ikeja, Lagos, Nigeria

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CUSTOMER SERVICE OFFICER
Suggested salary: NGN 70,000
Location: Ikeja, Lagos
Last update:

Ad description

OAK LEAF INT'L LTD
An organisation located in lagos . We encourage and focus on the behaviours that bring out the very best from our employee, assessing their performance not just on results but on how those results were achieved.

JOB DUTIES
1. Deal directly with customers either by telephone, electronically or face to face
2. Respond promptly to customer inquiries
handle and resolve customer complaints
3. Obtain and evaluate all relevant information to handle product and service inquiries
4. Provide pricing and delivery information
5. Perform customer verifications
set up new customer accounts
6. Process orders, forms, applications and requests
7. Organize workflow to meet customer timeframes
8. Direct requests and unresolved issues to the designated resource
9. Keep records of customer interactions and transactions
10. Record details of inquiries, comments and complaints
11. Maintain customer databases
Intrested candidates should forward their Cvs to hr.vacancies.mgt@gmail.com or send their details with their phone no to
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EDSONGROUP EDSONGROUP (37)
Nigeria

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