Client service officer

Job opening: customer service jobs, jobs in Benin City, Edo, Nigeria

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client service officer
Suggested salary: NGN 40,000
Location: Benin City, Edo
Last update:

Ad description

CLIENT SERVICE OFFICER
Responsibilities And Duties

Provide client support services in accurate and timely fashion.

Maintain high level of professionalism and competence in every client interaction.

Build positive and productive relationships with clients.

Make frequent client calls and visits to strengthen client relationships.

Analyze and resolve service issues promptly.

Inform management about complex client issues and resolutions.

Maintain client focused working environment for team.

Work in compliance with company policies and procedures.

Identify and develop new business opportunities with client contacts.

Utilize effective problem solving and time management skills in client service operations.

Assist in risk assessment and mitigation activities.

Develop process improvements to enhance service efficiency and effectiveness.

Provide assistance to less experienced staffs when needed.

Attend educational trainings and workshops for professional growth.

Provide support in new product development and enhancement activities.

MINIMUM REQUIREMENT
NCE, OND, HND, BSc in any discipline as required and adequate training will be given to selected candidates.

HOW TO APPLY
Qualified candidates are to send their CV/RESUME to:
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