Divisional Chief Executive Officer
Job opening: customer service jobs, jobs in Nigeria
InterSwitch is Recruiting for Various Positions
Our client, Interswitch Financial Inclusion Services Limited (IFIS), is a newly established subsidiary joint venture between Beyond Branches, Growing Businesses Capital and Interswitch Limited. The Company was established to ensure increased agent activity in the delivery of financial and related value adding services outside the traditional channels, through additional financial access points within Nigeria and across Africa.
To support its objectives of growth and sustained profitability, IFIS is looking for result oriented, passionate, performance driven and innovative leaders to fill the following senior management positions:
Position: Divisional Chief Executive Officer
Reporting to the Group Managing Director and accountable to the Board of Directors, the successful candidate will have overall responsibility for the Mobile Financial Services department with a mandate to build the largest mobile financial services product in Africa. A major focus will be to drive the total achievement of IFISâs corporate goals by formulating and implementing the Agency Banking Business Strategy in alignment with the Companyâs business model, as well as developing and managing the implementation of sales strategies to meet and exceed target projections. He/she will also be responsible for day-to-day management of the Mobile Financial Services subsidiary, in order to drive the adoption of mobile money and mobile banking by subscribers, merchants and agents. Key responsibilities will be to:
â¢ Identify opportunities and develop strategies that will ensure that products and deliverables are of the highest quality to ensure client satisfaction.
â¢ Effectively direct, coordinate and monitor all sales, operations and market development activities.
â¢ Oversee branch marketing, business development, administrative, customer service, technical and operations roles.
â¢ Execute operational excellence, cost management and compliance to internal practices and CBN guidelines.
â¢ Champion customer service and implementation of quality delivery standards.
â¢ Drive the development of annual business plans and budgets for the company, putting in place adequate measures to ensure effective execution.
â¢ Allocate resources as required by the various departments to ensure achievement of targets and goals.
â¢ A masterâs degree in Management, Accounting, Finance or other Social Science or Engineering-related disciplines.
â¢ A minimum of twelve (12) yearsâ relevant experience, four (4) of which must have been in a Senior Management position of a similar Organization.
â¢ Membership of a relevant professional body is desirable.
â¢ Knowledge of Project Management.
Method of Application
Our Employee Value Proposition
â¢ IFIS provides a dynamic, flexible, and innovative environment for self-starters that are passionate and excited to shape the future.
â¢ IFIS also invests heavily in her employees by providing cutting edge training and development opportunities comparable with leading global payment processing firms.
Our reward packages are designed to meet the needs of our geographically diverse workforce. This includes: competitive compensation, annual performance bonus and profit sharing that rewards you for your individual contribution to our business targets and share ownership schemes which link your reward to IFIS's longer term performance.
Successful candidates for all roles will work in a multi-disciplinary team and will require good IT, sound interpersonal, communication and presentation skills, combined with excellent organisation and team working skills, a drive for excellence and a passion for success.
To apply, please quote the appropriate reference number as the subject of your e-mail and send your current curriculum vitae (prepared as a Microsoft Word document, and saved with your full names) to us via e-mai;
All applications will be treated in strict confidence. Only short-listed candidates will be contacted
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