Customer Service Officers

Job opening: customer service jobs, jobs in Warri, Delta, Nigeria

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Customer Service Officers
Suggested salary: NGN 70,000
Location: Warri, Delta
Last update:

Ad description

*Serves customers by providing product and service information;
*Resolving product and service problems.
*Attracts potential customers by answering product and service questions;
*Suggesting information about other products and services.
*Opens customer accounts by recording account
information.
*Clarifying the customer's complaint and determining
the cause of the problem. Selecting and
explaining the best solution to solve the problem;
expediting correction or adjustment.
*Following up to ensure resolution.
*Maintains financial accounts by processing
customer adjustments.
*Recommends potential products or services to
management by collecting customer information
and analyzing customer needs.
*Prepares product or service reports by collecting
and analyzing customer information.
*Contributes to team effort by accomplishing related results as needed.

Skills and Qualifications:

*Customer Service, Product Knowledge, Quality
Focus, Problem Solving, Market Knowledge,
Documentation Skills, Listening, Phone Skills,
Resolving Conflict, Analyzing Information , Multi-tasking.
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Posted by
valentine197980 valentine197980 (37)
Benin, Nigeria

6 ads posted

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