Customer Service Representative

Job opening: customer service jobs, jobs in Nigeria

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Customer Service Representative
Location: All Nigeria
Last update:

Ad description

Responsibilities:

  • Greet customers warmly and ascertain problem or reason for calling.
  • Inform customer of deals and promotions.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Compile reports on overall customer satisfaction.
  • Suggest solutions when a product malfunctions.
  • Place or cancel orders.
  • Advise on company information.
  • Use telephones to reach out to customers.
  • Close out or open call records.
  • Handle changes in policies or renewals.

Requirements:

  • A degree/HND in English Language, Mass communication, Literature-in-English, Journalism, History and International Relation or any other related course of study
  • A minimum of 1yr working experience
  • Must be resident in Lagos

Skills:

  • Good communication skill
  • Good interpersonal Relation skill
  • Patience
  • Problem solving skill
  • Understanding

job.naij@gmail.com
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