Customer Service Representative

Job opening: customer service jobs, jobs in Nigeria

Share on
Customer Service Representative
Location: All Nigeria
Last update:

Ad description

Responsibilities:

  • Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
  • Attend to customer questions, complaints and concerns immediately, and facilitate satisfactory resolution.
  • Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.
  • Troubleshoot customer issues over the phone.
  • Use automated information systems to analyze the customer’s situation.
  • Maintain a balance between company policy and customer benefit in decision making.
  • Handle issues in the best interest of both customer and company.
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
  • Responsible for compiling and generating reports as they relate to customer service surveys.

Requirements/Skills:

  • Minimum of HND in relevant course.
  • Minimum of 1-3 years experience in customer service.
  • Service & support/helpdesk experience would be an advantage .
  • Demonstrated passion for excellence with respect to treating and caring for customers.
  • Strong detail orientation and communication/listening skills.
  • Willingness to work a flexible schedule and occasional overtime when needed.

job.naij@gmail.com
ATTENTION! Do not make any advance payments to any seller on Mobofree, not even for delivery! You may get scammed by unfair seller. Please report abuse to help us stop scam! To keep yourself safe, make sure to follow our Safety tips!

Social comments

Similar ads

customer care service job

customer care service job

Train and get certified as a Customer Service a/Call center Agent within two weeks. Have you put in lots of effort to get a job and everyone has told you it’s the end? Don’t you think it’s high time you took up a career irrespective of your field of...
CUSTOMER CARE SERVICE AGENT

CUSTOMER CARE SERVICE AGENT

Train and get certified as a Customer Service a/Call center Agent within two weeks. Have you put in lots of effort to get a job and everyone has told you it’s the end? Don’t you think it’s high time you took up a career irrespective of your field of...
customer care service training is own

customer care service training is own

Train and get certified as a Customer Service a/Call center Agent within two weeks. Have you put in lots of effort to get a job and everyone has told you it’s the end? Don’t you think it’s high time you took up a career irrespective of your field of...
CUSTOMER CARE agent

CUSTOMER CARE agent

Train and get certified as a Customer Service a/Call center Agent within two weeks. Have you put in lots of effort to get a job and everyone has told you it’s the end? Don’t you think it’s high time you took up a career irrespective of your field of...
customer care officer

customer care officer

Train and get certified as a Customer Service a/Call center Agent within two weeks. Have you put in lots of effort to get a job and everyone has told you it’s the end? Don’t you think it’s high time you took up a career irrespective of your field of...

CUSTOMER SERVICE REPRESENTATIVE

Customer Service Representative and Operations Executive Jobs at PowerHQ  PowerHQ, we are an ecofriendly, tech-savvy solution driven online Retail firm based in Lagos, Nigeria. We offer online sales of Laptop computers, Mobile Phones, Data Plan Sa...

CUSTOMER SERVICE REPRESENTATIVE

Customer Service Representative Job at Real Asset Resources Limited  Real Asset Resources Limited is proud to be one of the fast growing national and international business management solutions provider organizations, rendering services to a varie...

CUSTOMER SERVICE REPRESENTATIVE JOB

Customer Service Representative Jobs at Corner Gate Realtors Limited Corner Gate Realtors Limited is a real estate and construction company that specialises in full property renovations office fit-outs, property management, and other interior and...

More on MoboFree

Posted by
job.naij_NG job.naij_NG
Nigeria

1173 ads posted

MoboFree trust level
Has a confirmed email
User is a member for at least 90 days
0000000000
Tell seller that you found ad on Mobofree.com!
Please read safety tips
  • Never pay ANYTHING before purchasee
  • Try to meet at a safe, public location
  • Check the item before you pay money for it
Contact seller







Report

Latest activities