Customer Service Officer

Job opening: customer service jobs, jobs in Nigeria

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Customer Service Officer
Location: All Nigeria
Last update:

Ad description

Responsibilities:

  • To work passionately so as to to promote customer relationship and care,ability to work with zeal to help customers resolve their queries.
  • To develop rapport with the customer base, greet by name, have knowledge of their transactions, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
  • To give appropriate and relevant information to the customers.
  • To maintain a position of trust and responsibility by keeping all customer business confidential.
  • To update any requests made by the customers into the system to complete the task.
  • Self motivation to increase knowledge and skills by in-house trainings and seminars.

Skills/Qualifications:

  • Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.
  • Young experienced and fresh graduate with the above skills and qualities.

job.naij@gmail.com
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Nigeria

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