Customer Service Officer

Job opening: customer service jobs, jobs in Nigeria

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Customer Service Officer
Location: All Nigeria
Last update:

Ad description

Responsibilities:

  • Providing information with regards to the organization services.
  • Attracts potential customers by answering service questions, suggesting information about other services.
  • Maintains customer records by updating account information.
  • Resolves service problems by clarifying the customers complaints; determining the cause of problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Skills and Qualifications:

  • Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.

job.naij@gmail.com
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Nigeria

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