Customer Care Service

Job opening: customer service jobs, jobs in Nigeria

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Customer Care Service
Location: All Nigeria
Last update:

Ad description

Responsibilities:

  • Background research of the client requirements and policy analysis
  • Analysis of contract documents
  • Site visits
  • Workshop facilitation
  • Attend to customers enquires promptly and efficiently.
  • Deal directly with customers either by telephone, electronically or face to face.
  • Assist with the collection and maintenance of project information, including progress photos, project story boards, client/ stakeholder feedback and any innovations and lessons learned.Work with other key areas of the business to identify opportunities to improve approach to tendering and tender submission content.
  • Best Practice Tender Presentation.
  • Marketing Assistance
  • Assist in content development for marketing information requirements.
  • To observe and comply with the Association’s policies and procedures for Health and Safety at work.

Qualifications and Requirements:

  • Minimum of OND/HND/Bachelor degree qualified, preferably majoring social sciences.
  • Sound research skills with an ability to use wide range of sources.
  • Strong analytic skills.
  • Good organizational skills and the ability to patronize tasks and manage multiple pieces of work.
  • High level of integrity and transparency.
  • Ability to work to tight deadlines.
  • The ideal candidates are motivated, committed, hard-working individuals that are willing to learn new skills and are keen to experience new cultures and working practices.
  • Candidates should also be able to demonstrate a positive, can-do attitude with the ability to work effectively as part of a team.
  • Good communication skills, written and oral, with the ability to present information concisely and clearly and use facilitation method to illicit information.
  • Responsive to feedback with a demonstration of commitment to continual improvement.
  • Ability to think indicatively, pay attention to detail and seek continuous improvement.

job.naij@gmail.com
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