Branch Manager

Job opening: customer service jobs, jobs in Nigeria

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Branch Manager
Location: All Nigeria
Last update:

Ad description


  • Lead and manage Company’s Representative Office in Nigeria
  • Collaborate closely with Company’s Sales Managers and regularly report to one of Company’s subsidiaries
  • Execute market research & analysis and develop sales strategies in the HVAC&R sector within the country
  • Establish and expand a sound relationship network to customers and relevant industry stakeholders such as distributors, contractors, installers, end users and consulting engineers and institutions along the entire cold value chain
  • Direct and oversee refrigeration systems in all kinds of different industries and sectors (Food & Beverages, Retail, Environment, Energy, Oil & Gas, Agriculture, Hospitality, Health, Logistics & Transport)
  • Function as a ‘System Specialist’, supporting and training customers in the technical and functional planning, design, installation, revamping, commissioning, operation, supervision and maintenance of efficient HVAC&R commercial and industrial installation systems
  • Accommodate customer requirements and ensure optimal customer service and meeting client satisfaction
  • Get acquainted with Company’s product portfolio (compressors, condensing units, pressure vessels, valves, electronics and transport applications) and provide support to all equipment
  • Actively drive Company’s Sub-Saharan Africa sales strategy
  • Supervise, guide and support Company’s after sales and spare parts policy
  • Supervise, guide and support Company’s service & maintenance center within the country (fault diagnosis & troubleshooting, repair, overhaul, remanufacturing)
  • Support the organization and implementation of Company’s global marketing campaign in the region
  • Support the organization and implementation of Company’s “West Africa Cool Trainings” (basic refrigeration and service & maintenance trainings)
  • Responsible for cost control & estimation, preparation of yearly budget forecasts
  • Gradually develop the Rep. Office to a matured Sales Office with revenue & profitability responsibility


  • Bachelor/Master in Mechanical Engineering or Mechatronic
  • 8-10 years of experience
  • Refrigeration System Engineer or Technician, Refrigeration Plant Constructor
  • Sound experience in theory and practice of HVAC&R technology
  • Work experience with AC, commercial & industrial refrigeration and/or transport applications
  • Knowledge in the area of HSE, climate control, energy efficiency, standards and international regulations for refrigeration systems and natural refrigerants and
  • Knowledge in Microsoft Office Applications (Excel, Word, PowerPoint, Outlook)
  • Fluency in written and spoken English/French; local languages (Hausa, Igbo, Yoruba or Kiswahili) as well as German are a bonus
  • Exceptional organizations skills, excellent verbal and written communication skills, secure and authoritative appearance, self-motivated to work independently, team player who is open to feedback and on-going self-development
  • Willingness to travel

Method of Application:

  • Interested and qualified candidates should send their CV, current and expected salary to the e-mail using the job title as subject of the mail

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