Product Specialist

Job opening: clerical, administrative jobs, jobs in Lagos, Nigeria

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Product Specialist
Location: Lagos
Last update:

Ad description

MainOne’s success is built on having talented and highly proficient people within their respective fields as the driving force behind our business. A job in MainOne is different from any other you have had. With joining MainOne you’ll be challenged, inspired and proud as you become a part of something big. At MainOne, great ideas and thoughts find a way of becoming great products, services that turn to great customer experiences. We are perfectionists, idealists and pioneers of great products and services forever thinking of better.

Job Title: Product Specialist

Location 
Lagos

Job Field
Administration, Secretarial, Sales, Marketing

Responsibilities   
Providing the sales team with the necessary product expertise to enable them to sell the product. This involves printed and electronic promotional material, FAQs, presentations, product training, and relevant papers.
Responsible for reviewing product data to ensure that the Sales Team is kept up to date on new developments regarding the companies or competitors’ products.
Act as point of first reference for all product related enquiries and work collaboratively with colleagues in Sales, Marketing Communications and Technical Solutions to address any issues that may arise.
Direct market research and intelligence gathering efforts to assess customer response to requirements for new products. Either conduct this research with Main One’s resources or manage an agency
Assist with the development of Go-To-Market plans and provide content for advertising, promotion and sales aids in accordance with the annual marketing plan.
Recommend value added services to drive customer retention
Identify and qualify opportunities for new business, products and services.
Define and direct marketing programs for demand creation, lead generation and interface for lead tracking and management.
Ensure the maintenance of updated records in the Customer Database.
Provide marketing support and / or assistance to other team members on product solutions.
Maintain a good level of understanding and knowledge of the Company’s products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately.
Development of proposals for strategic sales opportunities.
Analyses of industry, customer and competitor trends via the Internet and written reports;
Work closely with third-party research companies to obtain, monitor and provide secondary research on the telecoms industry including product innovations and other insights that will help manager team in developing strategy to sustain and growth the business.
Support Manager by providing pertinent market information that will help the strategy development and business decision making process.
Preparing reports of findings, illustrating data graphically and translating findings into written text to aid decision making.

Qualifications   
B.Sc. in Business Administration, Marketing or other relevant disciplines.
M.Sc., MBA would be an advantage.
5-10 years relevant experience with about 3-5 years in Products Development, Marketing or Business Development.
Knowledge of Business, Products Development and or Marketing
Entrepreneurial Inclined
Research oriented and innovative
Commendable Telecom Industry knowledge
Technical & Professional proficiency
Project Management Skills
Research & writing skills
Analytical Thinking
Problem Solving
Relationship Management
Team work
Excellent Communication Skills
Negotiating Skills
Proficiency in MS Office

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