Call center representative

Job opening: clerical, administrative jobs, jobs in Lagos Mainland, Lagos, Nigeria

Share on
call center representative
Location: Lagos Mainland, Lagos
Last update:

Ad description

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

QUALIFICATIONS:

Minimum of ND/HND/B.SC/M.SC in any related field. A professional Qualification will be an added advantage.


HOW TO APPLY

Interested Applicants should contact the employer with details of contacts which must include name, Age, Qualifications, Year of Graduation to the following number:


Note: This Opening is for Lagos residents only.
ATTENTION! Do not make any advance payments to any seller on Mobofree, not even for delivery! You may get scammed by unfair seller. Please report abuse to help us stop scam! To keep yourself safe, make sure to follow our Safety tips!

Social comments

Similar ads

Call Center Representative

Call Center Representative Job Duties: Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; re...

Exchange Center Supervisor

Requirements: Demonstrated logistics experience Clear conceptual understanding of inventory control. At least 2 years’ experience in managing staff Understands the importance of escalating queries or inaccuracies within the warehouse...

A customer care representative

Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with...

Customer Development Representative

Critical Qualifications/Skills/Experience The ideal candidate: Must have an outgoing and convincing personality, with a sense of urgency, who can communicate at all levels and persuade key stakeholders into the right course of action. Minimu...

Custumer care representative

The Dinaconcept Nig Ltd is presently recruiting to fill in their various vacancies in their various offices of customer care representatives. It requires an outspoken, polite, deligent and able body personnel. QUALIFICATION: Minimum of SSCE while hi...

Customer Service Representative

Responsibilities • Effectively manage large amounts of incoming calls • Generate sales leads • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships of trust through open and interactive communication • Provid...

front desk Representative

Responsibilities Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet guests and welcome them into the office (show them seats, offer refreshments, hand-out visitor cards etc.) Answer questions, address c...

Customer service representative

Job Description Treat customers as people not numbers, metrics or problems. Empathise, address issues & questions, help reach rapid resolution, and make every interaction easy, memorable and valued As a Telephone support specialist: inve...

More on MoboFree

Posted by
VintexLimited VintexLimited (26)
Nigeria

103 ads posted

MoboFree trust level
User is a member for at least 90 days
09090496059
Tell seller that you found ad on Mobofree.com!
Please read safety tips
  • Never pay ANYTHING before purchasee
  • Try to meet at a safe, public location
  • Check the item before you pay money for it
Contact seller
Contact seller







Report

Latest activities

+2 more events