General Manager

Job opening: clerical, administrative jobs, jobs in Lagos Mainland, Lagos, Nigeria

Share on
General Manager
Suggested salary: NGN 150,000
Location: Lagos Mainland, Lagos
Last update:

Ad description

Regus is the World’s largest provider of workplace solutions, offering the widest range of products and services which allow individuals and companies to work however, wherever, and whenever they need to. Although we operate in over 100 countries, 900 cities and 3000 locations, we still think of ourselves as a high-growth start-up - and we’re still expanding rapidly. In fact we’re opening over one new centre every day, achieving over 20% growth in just 1 year.

We’ve been pioneering the industry for over 25 years, and we’re innovating more than ever. Our customers can now find us in airports, railway stations, motorways, retail parks, libraries and universities. Our mission is to keep them connected and productive, wherever business takes them.



Responsibilities:

Recruit, induct, train and develop your team to maximise their performance and engagement
Lead by example and set the highest standards through personal conduct
Assign and delegate clear tasks and responsibilities
Develop a well thought out business plan with clear achievable objectives
Identify business opportunities and implement effective solutions to capture
Effective Business Planning
Every month review, improve and update the centre business plan
Communicate to your team and deliver the business plan actions
Continuously drive EBIT (Earnings Before Interest and Tax) and EBIT margin through revenue
growth and close control of costs
Support new company initiatives, including the implementation of new tools and systems to enhance
efficiency
Grow the Business
Manage and develop a pipeline of new business to maximise centre occupancy and usage
Sales effectiveness: Deliver key metrics of conversion and price
Grow the relationship with existing customers
Retain and renew relationships with existing customers
Influence the volume of new business where required through effective local marketing activities and
broker engagement appropriate to the centre
Customer Service
Lead by example, creating a strong ethos of customer service throughout the team
Drive customer retention through great service and focused customer engagement
Build profitability by developing the products and services existing customers access
Maximise customer satisfaction results through regular customer engagement and the highest level
of centre standards







Requirements:

Customer service focused with the ability to
remain flexible and calm in high pressure or
continually changing situations
Strong communication and interpersonal
skills, able to engage and motivate people to
take action
Comfortable making decisions, evaluating
options and considering consequences
Strong organisational skills, including the
ability to prioritise, multi-task, delegate and
work effectively with minimal supervision
Knowledge of MS office; Word, Excel,
PowerPoint and Outlook
Shows Care: Is committed to creating
strong working relationships with customers
and colleagues, acts with integrity and
strives to act in the best interests of the
organisation and team.
Anticipates Customer Needs: Understands
that customer satisfaction is key to business
success and is committed to providing an
excellent customer experience at all times
Embraces Change: Understands the
dynamic nature of the organisation and is
committed to adapting to changing priorities
Takes Ownership: Accepts accountability,
uses own initiative and works proactively
Good Communicator: Demonstrates good
two-way communication skills
Commercial Awareness: Understands the
impact of financial performance on business
results and how own actions impact the
broader commercial environment
Results Oriented: Relentlessly pursues the
achievement of goals and sustained
profitable growth, whilst adhering to Regus
standards and policies
Team Leadership: Works co-operatively
and is committed to the overall team and
organisation objectives. Leads by example
and role-models the desired behaviours
Skilled Negotiator: Quickly establishes
rapport and understands others
circumstances.
Positively influences others,
is tenacious & inspires others to take action.
Is focused on achieving the desired outcome
Desirable
Proven success working in a commercial,
customer focused environment
Successfully managed, trained, developed and motivated teams to deliver high performance and maximise productivity
Previous sales experience
Previous experience generating new leads
Previous P&L ownership
Professional communication skills with a high
success rate in building and maintaining
relationships
Desirable
Impact and influence. Persuade and
positively influence customers, own staff and
senior management
People development. Recognizes
developmental needs of others and gives
appropriate solutions
Team builder, Recognizes the importance of
the team. Firm and fair management style
Commercial insight. Good local market
knowledge. Can effectively forecast
performance
Organisational awareness. Takes a wider
view of the company and business strategy
ATTENTION! Do not make any advance payments to any seller on Mobofree, not even for delivery! You may get scammed by unfair seller. Please report abuse to help us stop scam! To keep yourself safe, make sure to follow our Safety tips!

Social comments

Similar ads

Tax Manager

Tax Manager

Responsibilities Manage Indirect taxation particularly Service Tax matters Develops and maintains templates for calculations and reconciliation of service tax (input credit and output liability) Ensure regulatory audits (service tax and...
Operation Manager

Operation Manager

MAIN RESPONSIBILITIES: To study all the activities of the company, monitor them and reclassify them into manageable units and always advise management on ways of improving the operations of each unit as well as the quality of the company’s goods and...
Admin Manager

Admin Manager

Job Description: • Our ideal candidate would be an experienced professional with very strong accounting skills. You are result-oriented, with a highly methodical approach and definitely a stickler for detail. • A strong team player, you are driven by...
Administrative Manager

Administrative Manager

Job Description and Responsibilities: Prepare and modify documents including correspondence, reports, drafts, memos and emails; Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors; Liaison w...
Personal Assistant

Personal Assistant

Sunhills Nigeria Limited – Our client, an innovation focused technology firm that works across sectors with governments, security agencies, corporate organizations and individuals to deliver turnkey, customized, complex and performance enhancing ente...
Human Resource Personnel

Human Resource Personnel

Our team is fun, creative, and dedicated to making a difference every day in the lives of the people we serve.We seek an experienced recruiter who can build relationships with candidates and successfully market our organization to develop a qualified...

General Manager

The above organization requires the services of General Manager who is skillful in managerial management this is because he/she will be charge with following responsibilities: To Increases management's effectiveness by recruiting, selecting, orienti...

General Manager

•Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising j...

More on MoboFree

Posted by
joekinghr joekinghr (30)
Nigeria

58 ads posted

MoboFree trust level
Has a confirmed email
User is a member for at least 90 days
08066677800
Tell seller that you found ad on Mobofree.com!
Please read safety tips
  • Never pay ANYTHING before purchasee
  • Try to meet at a safe, public location
  • Check the item before you pay money for it
Contact seller
Contact seller







Report

Latest activities