Customer care officer

Job opening: clerical, administrative jobs, jobs in Ikeja, Lagos, Nigeria

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customer care officer
Suggested salary: NGN 80,000
Location: Ikeja, Lagos
Last update:

Ad description

• Achieve personal sales targets by developing new business with existing and potential clients
• Take a proactive and consultative approach to ensuring that clients’ needs are accurately met.
• Develop and implement sales strategy
• Design and development of new service packages.
• Design and present effective and professional graphic presentations on Blue Mahogany Limited’s products and services.
• Initiate regular market research to identify new business opportunities and potential clientele.
• Prepare proposals, detailed cost profiles and contract documents for review by Senior Designer and Creative Director prior to negotiation with clients.
• Representing Blue Mahogany at appropriate professional events such as exhibitions and shows.
Client Experience
• Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
• Proactive and responsive to clients and prospective clients.
• Deliver an outstanding sales process, sales support and after sales support to clients.
• Offer assistance and explanation when difficulties arise and ensure that satisfactory solutions are obtained for both the customer and Blue Mahogany.
• Proactively develop and improve processes to improve efficiency and effectiveness of service provided to clients.
• Identify, build and maintain client, consultant and agent business relationships and network.
• Minimum academic qualification of a Higher National Diploma or Bachelor’s Degree in business administration or any related field.
• 2-4 years relevant experience in sales and marketing, business development, branding, corporate communications.
• Excellent communication, interpersonal and business presentation skills.
Deadline: 25-08-2015
NOTE: Interested applicant should forward their CV to the HR
Interested applicant should be residing in Lagos and environs
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