Customer Care Representative

Job opening: clerical, administrative jobs, jobs in Nigeria

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Customer Care Representative
Location: All Nigeria
Last update:

Ad description

Responsibilities:

  • To take responsibility for being the first point of contact for all callers to the Customer Service Center and ensuring that a high quality of service is delivered at all times.
  • To ensure that all calls to the Customer Service Center are dealt with promptly, in Line with agreed standards and targets.
  • To have full knowledge and ability to access all services, including translation services to help meet the individual needs of our customers.
  • To ensure that customers are advised of alternative communication methods including voice mail and email facilities.
  • To update any requests made by the customers into the system to complete the task.

Requirements/Skills:

  • Minimum of OND.
  • 1-2 years experience.
  • Good listener.
  • Fluent in English.
  • Phone skills.
  • Computer Operator.

job.naij@gmail.com
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