How to win customers and keep them for life
For sale: books, cds, dvds, hobby, leisure and sports in Nigeria
This is simply the greatest book ever on how to treat customers the way they should be treated, how to handle potential problems, and how to capitalize on it all. In the future, I will be sure to use the practical, no-nonsense advice given by Michael LeBoeuf. His business management and customer service related masterpieces should make up any part of a manager or sales analyst/manager’s business bookshelf. His books are not only helpful to those with their own business or those involved with sales or managing a business, but are important for use in everyday life and how to treat people. The popular mantra associated with this book is simple, yet profound: “What gets rewarded, gets done”.
“A powerhouse, a classic.”–James B. Patterson*, bestselling novelist and former Chairman and Creative Director of J. Walter Thompson, U.S.A., Inc.
“An invaluable, easy-to-follow blueprint for winning, serving and keeping customers…This book is a must for any business.” —Jere W. Thompson, President and CEO, The Southland Corporation
Michael LeBoeuf, one of the nation’s foremost business consultants, presents a hard-hitting, action-ready rewards-and-incentives program for creating a winning sales team. This classic no-nonsense guide is completely revised and updated for today’s computer-driven world. It contains everything you need to know about successful selling and–most important of all–how to win customers for life.
“I’ve always believed that it’s a mistake to separate selling, managing and service from each other.How to Win Customers and Keep Them for Life is an easy-to-follow guide for putting them together with great results.” —Ed Flanagan, President, Sales Marketing Executives–Greater New York
Pickup and return point: Elyon Computech, #1 Alarape street, New garage bus stop (opposite the 2nd traffic light), Gbagada, Lagos